# POST /v1/convai/triage-tickets/{agentqa_ticket_id}/merge (ElevenLabs API)
Base URL: https://api.elevenlabs.io
Auth: xi-api-key: <ELEVENLABS_API_KEY>
Last verified: 2026-10-07

> Merge Agent Conversation Tickets

## Critical Gotchas
* Authentication uses the non-standard `xi-api-key` header, not `Authorization: Bearer`. Sending a Bearer token returns HTTP 401.
* Text-to-speech responses are raw binary audio, not JSON. Write the body to a file (`--output speech.mp3`) rather than parsing it.

## cURL
curl -X POST 'https://api.elevenlabs.io/v1/convai/triage-tickets/agentqa-ticket-id/merge' \
  -H "xi-api-key: $ELEVENLABS_API_KEY" \
  -H 'Content-Type: application/json' \
  -d '{"source_ticket_ids":["example-source-ticket-ids"]}'

## Parameters
| Name | In | Type | Required | Description |
| :--- | :--- | :--- | :--- | :--- |
| agentqa_ticket_id | path | string | Yes | path parameter agentqa_ticket_id. |
| source_ticket_ids | body | string[] | Yes | Open tickets of the same agent to fold into this one. The... |

## Response (200 OK)
{"agentqa_ticket_id":"string","workspace_id":"string"}

---
Need an API key? Get one at https://elevenlabs.io/app/sign-up